Privacy Policy
We handle your trust with care. Here is exactly how your data is used.
Last updated: 23 June 2026
1. Who we are
Gracious Hearts Music ("we", "us", "our") is a music and charity company. This policy explains what personal information we collect, why we collect it, and the choices you have. Questions? Email us at graciousheartsmusic@gmail.com.
2. Information we collect
We collect information you give us directly — such as your name and email when you contact us, subscribe, buy a product or ticket, or donate. We also collect limited technical data (device and usage) to keep our website and app secure and working well.
3. How we use your information
We use your information to respond to messages, send updates you have asked for, fulfil orders and donations, and improve our products. We will never sell your personal data.
4. Lawful basis
Where required, we rely on your consent (for example, marketing emails), the performance of a contract (such as an order or donation), and our legitimate interests in running the business responsibly.
5. Sharing your information
We share data only with trusted service providers who help us operate (such as payment, email, and analytics processors), and only as needed. We may disclose information where the law requires it.
6. Data retention
We keep personal information only as long as necessary for the purposes described here, or as required by law, after which it is securely deleted.
7. Your rights
You have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to withdraw consent at any time. To exercise any of these rights, contact us and we will respond promptly.
8. Cookies
Our website uses a small number of essential cookies to function and to understand, in aggregate, how the site is used. You can control cookies through your browser settings.
9. Changes to this policy
We may update this policy from time to time. When we do, we will revise the date below and, where appropriate, let you know.
For any privacy questions or requests, please contact us at graciousheartsmusic@gmail.com.